Legal Help

Having some trouble with the regulations of owning a property? Check out if any of these regulations can help:

  1. Tribunal for Homebuyer Claims
  2. Withholding Tax on Deposits

18 Comments (+add yours?)

  1. shia kee chooi
    Nov 04, 2008 @ 12:58:49

    My name surface in CCRIS under special attenntion account on a OD facility.

    To my knowledge i had not apply for any and I need to know which banl lodge it.


    Pls call me at 012-2076666 for more info.


  2. Amir
    Nov 10, 2008 @ 05:01:53

    I wont be able to help you, but what you need to do is to go to Bank Negara and request them to help identify which bank has lodge the loan. They will be able to track the bank, if you made a complaint to them.

    You should find out about the Bank urgently to ensure your name is not blacklisted.


  3. john
    May 11, 2009 @ 11:07:26

    I paid my balance of a hire purchase agreement with a bank and i was issued the release letter immediately after that. A year later, when applying for a loan i was told that my name is still blacklisted. I have to produce the release letter as a proof that i have fully paid my previous loan. What shall i do to clear my name?


    • Amir
      Jun 04, 2009 @ 21:43:57

      Hello John,

      Unfortunately, you have to go back to the Bank that issued the release letter and get them to immediately clear your name from the blacklist. These process sometimes take time so do follow up and get confirmation from the bank that they have sent the update letters to CTOS, or wherever the listing appears. It is also unfortunate that such records may never disappear totally from the records, but it helps to ensure that all the status shows “CASE SETTLED” for all those blacklist reports.


  4. Emma
    Feb 26, 2010 @ 02:12:12

    Hi En Amir,

    What is the difference btw CTOS & CCRIS ?



    • Amir
      Feb 28, 2010 @ 00:25:19

      CTOS = When things have gone bad and there is a LEGAL action against you (where a summons was issued). Maintained by a company named CTOS, provides service to Banks. In short, BAD NEWS if you are in it, because your record will always be there!

      CCRIS = Your track record of all your bank loans and how prompt is your payment. Maintained by Bank Negara from reports by all Banks in Malaysia on the conduct of your account. Every borrower has this record in CCRIS. In short, make your payments regularly and you have a fantastic credit history for Banks to look at. If you don’t pay regularly… bummer! It takes 6-12 months to clean up the record again.


  5. frozen
    Jul 05, 2010 @ 22:59:26

    i have car loan. Wat went wrong is since i was too busy to go n pay the loan..asked my housemate to pay for it…and she didnt. Didnt realise it till i received a call from the bank said my payment is overdue.

    As i have bad records in CCRIS now, im not sure if my housing loan app will be approved. If i make the full settlement n get the release letter, can i ask bank negara to clear all the records for me.


    • qilamonster
      Jul 06, 2010 @ 03:13:11

      Hello frozen,

      First of all, how many months were overdue? If it is just 1 month overdue, it is ok. But more than 1 month, it could be a problem as it is a record in CCRIS. Settling the whole amount does not make it better; it is not as simple as that. Because CCRIS is a track record system, what is shown in CCRIS is just static historical data. Even if you pay off the amount, the records on the previous months will still remain. Your record will improve going forward, but it cannot erase the past account conduct.

      Furthermore, BNM does not maintain the CCRIS, BNM is only publishing what the Banks report to BNM. The records are originated from the Banks itself, and once it is reported, BNM just publish it on a monthly basis. The records will only go off in 12 months later naturally, assuming you have settled the amount. It is basically a rolling, static report as reported by the Bank to BNM. And the Bank cannot instruct BNM to clear the records. It does not work that way.

      Try to clear the overdue and continue to pay your instalments over time. I don’t think the Bank will issue a release letter, unless the loan is fully settled. Talk to the bank you are applying the housing loan to, and see what they require to have the loan approved.

      Good luck. Amir


  6. Aufa Faqihah
    Aug 24, 2014 @ 12:25:03

    Hi En.Amir.

    I’m a student. By september 2014 I’ll turn to 21 years old. So I decide to make a loan to buy a house. I’m a Jpa’s holder and do make some saving. I know that people who have employment only can make such house loan.

    So, I plan to make the loan after I finish my intership. Is that possible for me to do so? Or I should wait until I get a job first? Can I have your opinion? I just getting worried cause up until now house price rose up like crazy.

    Thank you sir.


    • Amir Alfatakh
      Sep 01, 2014 @ 01:50:26

      Hi Aufa, I don’t think Banks will approve loans for interns. Even when you have secured a job, usually they wait for the 6-months confirmation from your employer before the loan will be processed.

      Yes the price is going up like crazy, so try to get your confirmation in a stable job soonest possible, good luck.


  7. Jonathan
    Dec 11, 2014 @ 09:55:49

    Hi Amir, I have some personal items to ask your advice. Is there a way I can contact you privately?



  8. jayavishnu
    Jan 30, 2015 @ 12:39:11

    Hi En.Amir,

    currently i am planning to do home refinancing my house, but when i take a look at my ccris report it shows arrears of 2 for last 6 months. so i am planning to settle my car loan immediately. if i settle it, will i be able to refinance my house. as i heard, if i do the full settlement, the records can be cleared from the ccris report.

    hope to hear from you soon.



    • Amir Alfatakh
      Feb 27, 2015 @ 09:36:45

      Hi Jaya,

      The settlement of the car may not necessarily be helpful for the “payment history” as it will show the past 12 months record. Even when your early settle, the item doesn’t go off the CCRIS record.

      However it should be helpful to improve your debt servicing ratio.

      Different banks take different views on payment history after settlement. But with the improvement in DSR the banks can take comfort that you have further capacity to borrow.

      Good luck Jaya


  9. LEE
    Jan 04, 2016 @ 16:03:25

    Hi Amir,

    I was under AKPK for the last 4.5years, and now are all FULLY SETTLED. I would like to take up a hire purchase loan now, will the bank approce on that with all the supporttice docs like FULLY SETTLEMENT LETTER from the respective bank?


    • Amir Alfatakh
      Mar 31, 2016 @ 16:31:29

      Wow congratulations on the settlement!!! It must have been a toigh period.

      As for new loans, you should speak to the bank on their criteria when dealing with AKPK cases. In CCRIS your record will be there for the next 12 months.

      From my experience, this can be a good grounds for rejection. But do ask, there are more leniant banks around.


  10. Prathap
    Mar 22, 2016 @ 13:51:32

    Last time I am blacklisted in CCRIS because of my personal loan..then I settle full amount and get the official release letter from the when they will clear on CCRIS.
    Settle date:25/02/16
    Release letter receive date:14/03/16


    • Amir Alfatakh
      Mar 31, 2016 @ 16:27:20

      Hi Prathap,

      Congrats in settling the loan!!!

      On the CCRIS, I noted that your loan was settled in Feb, so technically your records would be available for viewing until Feb 2017. CCRIS is a one year record platform. Banks will still see the records for the past 12 months


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